Category: Service & warranty
What happens when a BYD needs fixing in Europe: dealers, warranty, parts.
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Is BYD service any good? What owners in Portugal, Belgium and Japan told me
Same car, opposite experiences. Two owners describe service that failed them, one describes service that was excellent, and the difference is not the badge.
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Your BYD cabin filter might be installed upside down. Here is how to check in two minutes
Mine came back from a service with the CN95 filter fitted against its own airflow arrow and the housing cover snapped. How to check yours, and why it matters.
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BYD 12V battery flat? Do not jump start it
No alternator, no jump starting, and a door button that wakes it up. How the BYD Han 12V battery really charges, learned from other owners rather than a dealer.
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BYD warranty denied because the car was bought in China: what actually happened
Serviced at an official dealer, with a warranty confirmed in writing before I moved. Then a defect appeared and the answer was no. What I would ask before buying.